Chapter I: Introduction. Chapter II: Theoretical background on teller competency. Chapter III: Required competency for tellers at the VCB Thanh Cong branch. Chapter IV: Current teller competency at the VCB Thanh Cong branch. Chapter V: Recommendations to improve the teller competency at the VCB Thanh Cong branch
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Chapter I: Introduction. Chapter II: Theoretical background on teller competency. Chapter III: Required competency for tellers at the VCB Thanh Cong branch. Chapter IV: Current teller competency at the VCB Thanh Cong branch. Chapter V: Recommendations to improve the teller competency at the VCB Thanh Cong branch
