Improving the credit card business of military commercial joint stock bank – hoang mai branch

Abstract

Chapter 1. An overview of Military Commercial Joint Stock Bank – Hoang Mai Branch The first chapter of the study provides general information about the branch and the business situation from 2019 to 2021. Chapter 2. Theoretical framework The second chapter focuses on presenting prior literature of credit cards including the definitions of credit cards, types of MB credit card, roles of credit card, participants in the process of card issuance and payment used for later analysis. Chapter 3. Analysis and Findings Lê Minh Thuý Nga – 11193621 – Business English 61B 4 The third chapter analyzes the information collected and discusses the current situation drawn from the figures to evaluate the overall business activities, and then to identify opportunities and existing problems in the credit card business of the branch. Chapter 4. Recommendations The fourth chapter proposes some recommendations to improve the credit card business performance for the branch in the current context