Chapter 1: Introduction - includes the rationale, explanation of the research objectives, the scope, research questions, methodology, and the research structure. Chapter 2: Literature Review - includes an analysis of relevant theoretical knowledge. Phạm Anh Tú – MSV: 11195563 – Business English 61B 4 Chapter 3: Data Analysis - contains the summary and the analysis of the primary data and present expectations for the problem. Chapter 4: Conclusion - summarizes the research, identifies the accomplishments of the study as a basic foundation for further research.
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Chapter 1: Introduction - includes the rationale, explanation of the research objectives, the scope, research questions, methodology, and the research structure. Chapter 2: Literature Review - includes an analysis of relevant theoretical knowledge. Phạm Anh Tú – MSV: 11195563 – Business English 61B 4 Chapter 3: Data Analysis - contains the summary and the analysis of the primary data and present expectations for the problem. Chapter 4: Conclusion - summarizes the research, identifies the accomplishments of the study as a basic foundation for further research.