| Trường DC | Giá trị | Ngôn ngữ |
|---|---|---|
| dc.contributor.advisor | Nguyen, Thi Tuyet Mai,PGS.TS | |
| dc.contributor.author | Vo, Huy Nam | |
| dc.date.accessioned | 2022-08-12T10:52:49Z | - |
| dc.date.available | 2022-08-12T10:52:49Z | - |
| dc.date.issued | 2012 | |
| dc.identifier.uri | https://dlib.neu.edu.vn/handle/NEU/10912 | - |
| dc.description | Quản trị kinh doanh | |
| dc.description.abstract | Chapter I: Introduction. Chapter II: Theoretical background of industrial customer satisfaction. Chapter III: Overview of steel product market and Tan Co JSC. Chapter IV: Research Findings about customer satisfaction at Tan Co JSC. Chapter V: Recommendations to improve customer satisfaction at Tan Co JSC | |
| dc.description.tableofcontents | Chapter I: Introduction. Chapter II: Theoretical background of industrial customer satisfaction. Chapter III: Overview of steel product market and Tan Co JSC. Chapter IV: Research Findings about customer satisfaction at Tan Co JSC. Chapter V: Recommendations to improve customer satisfaction at Tan Co JSC | |
| dc.language.iso | eng | |
| dc.publisher | Trường Đại Học Kinh Tế Quốc Dân | |
| dc.subject | Enhancing customer satisfaction at Tan Co consulting and trading joints stock company | |
| dc.title | Enhancing customer satisfaction at Tan Co consulting and trading joints stock company | |
| dc.type | Luận Văn Thạc Sỹ | |
| dc.identifier.barcode | ThS.6833 | |
| dc.relation.reference | 1. Anneli Stenberg, Annica Wallin Gyokeres (2005), Industrial buying behavior in the purchasing of maintenance, Repair, and Operation Services, Lulea University of Technology. | - |
| dc.relation.reference | 2. Arbnor Belulaj & Fredrik Celion (2011), Industrial Buying Behavior — A study of the industrial buying behavior in Life Science organizations when faced with a radical innovation, Uppsala Universitet. | - |
| dc.relation.reference | 3. Boyd Jr HW, Walker Jr OC , Mullins J, Larreche J (2002), Marketing Management: A strategic decision-making approach, 4th edition, McGraw Hill Irwin, Boston. | - |
| dc.relation.reference | 4. Christian Homburga, Bettina Rudolphb (2001), “Customer satisfaction in industrial markets: dimensional and multiple role issues”, University of Mannheim (Germany). | - |
| dc.relation.reference | 5. Doyle P. (1998), Marketing management and strategy, 2nd edition, Prentice Hall, London, UK. | - |
Bộ sưu tập | 23. Quản trị kinh doanh | |
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| Trường DC | Giá trị | Ngôn ngữ |
|---|---|---|
| dc.contributor.advisor | Nguyen, Thi Tuyet Mai,PGS.TS | |
| dc.contributor.author | Vo, Huy Nam | |
| dc.date.accessioned | 2022-08-12T10:52:49Z | - |
| dc.date.available | 2022-08-12T10:52:49Z | - |
| dc.date.issued | 2012 | |
| dc.identifier.uri | https://dlib.neu.edu.vn/handle/NEU/10912 | - |
| dc.description | Quản trị kinh doanh | |
| dc.description.abstract | Chapter I: Introduction. Chapter II: Theoretical background of industrial customer satisfaction. Chapter III: Overview of steel product market and Tan Co JSC. Chapter IV: Research Findings about customer satisfaction at Tan Co JSC. Chapter V: Recommendations to improve customer satisfaction at Tan Co JSC | |
| dc.description.tableofcontents | Chapter I: Introduction. Chapter II: Theoretical background of industrial customer satisfaction. Chapter III: Overview of steel product market and Tan Co JSC. Chapter IV: Research Findings about customer satisfaction at Tan Co JSC. Chapter V: Recommendations to improve customer satisfaction at Tan Co JSC | |
| dc.language.iso | eng | |
| dc.publisher | Trường Đại Học Kinh Tế Quốc Dân | |
| dc.subject | Enhancing customer satisfaction at Tan Co consulting and trading joints stock company | |
| dc.title | Enhancing customer satisfaction at Tan Co consulting and trading joints stock company | |
| dc.type | Luận Văn Thạc Sỹ | |
| dc.identifier.barcode | ThS.6833 | |
| dc.relation.reference | 1. Anneli Stenberg, Annica Wallin Gyokeres (2005), Industrial buying behavior in the purchasing of maintenance, Repair, and Operation Services, Lulea University of Technology. | - |
| dc.relation.reference | 2. Arbnor Belulaj & Fredrik Celion (2011), Industrial Buying Behavior — A study of the industrial buying behavior in Life Science organizations when faced with a radical innovation, Uppsala Universitet. | - |
| dc.relation.reference | 3. Boyd Jr HW, Walker Jr OC , Mullins J, Larreche J (2002), Marketing Management: A strategic decision-making approach, 4th edition, McGraw Hill Irwin, Boston. | - |
| dc.relation.reference | 4. Christian Homburga, Bettina Rudolphb (2001), “Customer satisfaction in industrial markets: dimensional and multiple role issues”, University of Mannheim (Germany). | - |
| dc.relation.reference | 5. Doyle P. (1998), Marketing management and strategy, 2nd edition, Prentice Hall, London, UK. | - |
Bộ sưu tập | 23. Quản trị kinh doanh | |
