Chapter I: Introduction; Chapter II: Literature review and theoretical framework on omni-channel retailing and its impacts on supply chains; Chapter III: Research methodology on omni-channel retailing and its impacts on supply chains; Chapter IV: Findings on omni-channel retailing and its impacts on supply chains; Chapter V: Evaluation on research findings and implications for promoting omni-channel retailing and supply chains
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Chapter I: Introduction; Chapter II: Literature review and theoretical framework on omni-channel retailing and its impacts on supply chains; Chapter III: Research methodology on omni-channel retailing and its impacts on supply chains; Chapter IV: Findings on omni-channel retailing and its impacts on supply chains; Chapter V: Evaluation on research findings and implications for promoting omni-channel retailing and supply chains