Tóm tắt
Data collected from a survey of 215 visitors in 3 traditional craft tea villages in Thai Nguyen province were analyzed by using multivariate data analysis (test for the reliability of the scales, exploratory factor analysis and multivariate regression analysis) to determine the factors that affct tourist satisfaction with the villages as tourism destinations. The results showed that natural characteristics, infrastructure, service quality, government support, and emotional values are major factors that inflence tourist satisfaction. Based on that, the study proposed some solutions for the local government, tourism enterprises and the local communities to improve tourist satisfaction and develop traditional craft tea village tourism in Thai Nguyen province towards a sustainable manner.
Chủ đề
Affcting factors, Thai Nguyen province, traditional craft tea villages, tourist satisfaction
Nhà xuất bản
Kinh Tế Quốc Dân???dc.relation.reference???
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Adinegara, G.N.J., Suprapti N.W.S., Yasa, N.N.K. & Sukaatmaja, I.P.G. (2017), ‘Antecedents and Consequences of Tourist Satisfaction: A literature Review’, ASEAN Marketing Journal, IX(1), 40-53. Aliman, N.K., Hashim, S.M., Wahid, S.D. & Harudin, S. (2016), ‘Tourists’ Satisfaction with a Destination: An Investigation on Visitors to Langkawi Island’, International Journal of Marketing Studies, 8(3), 173-188. Chen, C.F. & Tsai, D. (2007), ‘How destination image and valuation factors affct behavioral intentions’, Tourism Management, 28, 1115-1122. Chon, K.S. (1990), ‘The role of destination...See More